
Natalie Dent – Your Independent Travel Agent Based in Edinburgh

Useful Information,
For a Seamless Travel Experience
ABTA Protection & Standards
Barrhead Travel Service Ltd is an ABTA member, number 13759. ABTA members agree to follow its Code of Conduct, which sets standards for information, booking, changes, complaints and customer service. ABTA also provides information and a dispute-resolution route for eligible complaints about current members.
Book with Confidence
We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. The Barrhead Travel ABTA number is 13759. Please visit https://abta.com for more information.
Financial protection
Package holidays sold in the UK must have financial protection if the organiser becomes insolvent. Flight-inclusive packages are generally protected through ATOL; non-flight packages may use a bond, insurance or another permitted arrangement. Other services, such as accommodation-only or transport-only bookings, may not have the same protection. Ask what applies and check your confirmation.
ABTA membership also means
The protection of the ABTA Code of Conduct for an eligible UK booking.
Access to ABTA information and assistance if a current member may not have followed the Code.
A two-stage dispute route, including independent arbitration in eligible unresolved cases.
Keep the documents. Retain your confirmation, receipts, ATOL Certificate and supplier terms. These show who your contract is with and which protection applies.
Important Notice
ABTA membership is not travel insurance and does not mean that every individual travel service is financially protected in the same way. The booking confirmation, ATOL Certificate where applicable and the organiser’s protection information explain the cover for the specific booking.
9 August 2026 at 01:00:00